Have questions about the Fuelz Card? We’re here to help. Whether you’re curious about how to apply, customize, or maximize its benefits, this FAQ covers it all.
Application Process
How do I apply for a Fuelz Card?
Click Here to apply for a Fuelz Card today!
How do I know which card to choose?
There are several ways to find the perfect card option for your needs:
1. Online – This quick online tool provides our best recommendation.
2. Contact Us – contact our customer service department at 855-463-8359
What are the billing terms?
At Fuelz, we review each customer’s situation to determine appropriate limits and billing terms.
Is there a minimum number of vehicles required?
No, our customers start seeing benefits with as few as 3 vehicles
How long does it take to get my cards?
The approval process is typically 1 day, and it takes approximately 5-10 business days to receive cards.
Will someone help me set up my account?
Yes, please click here to contact your customer service representative.
Using Fuelz
Will someone help me learn about my new Fuelz account?
Yes, someone will help guide you through the process and your new account.
Where is Fuelz customer service?
Our local customer service team is located in our offices in Atlanta, GA. We offer 24/7 access to assistance.
Does the Fuelz card work everywhere?
We have a variety of different programs, including programs that work at 95% of stations.
Can I manage my cards online?
Yes, you have access to the following online.
- Order cards
- Order Pins
- Change Purchasing Limits
- View Payments/Make Payments
- View Transactions
- Access Tax Documentation
- View Rebates
- Lock Cards
- Lock Pins
- Review Invoices
- Pay Invoices
What type of reports are available?
You’ll get summary reports, exception reports, and vehicle reports, plus real-time transaction data.
Do you offer fraud monitoring and fraud loss protection?
Yes, your online account gives you access to timely alerts for potentially fraudulent transactions that are outside of your company’s policies and the ability to turn cards and pins off in just a few clicks. We also offer our customers the ability to enroll in our fraud protection program for a small monthly fee.
Stop Wasting Time (and Money) on Inefficient Fuel Programs
If your current fuel program isn’t delivering real savings, reliable support, and total control, it’s costing you time, money, and efficiency – by causing delays, wasting fuel, limiting visibility, and missing opportunities to save on the fuel you’re already buying?
Why Change to Fuelz?
- More Ways to Save
Save at more locations and more brands than typical fuel programs and start earning rebates with the very first gallon. - Local Support, Real Partnership
Work with a local company that treats you like a partner – not just another account number. - Stronger Spend Controls
Gain superior control over fuel usage with customizable limits and policy enforcement tools. - User-Friendly Online Experience
Manage your fleet easily with an intuitive, straightforward website – no training manual required. - Accurate, Actionable Reporting
Access clean, reliable data and easy-to-read reports that help you make smarter decisions, faster.
Why Now?
- Fuel Costs Aren’t Slowing Down
Prices remain volatile – every unchecked gallon eats into your bottom line. - Wasted Spend Adds Up Fast
Small inefficiencies compound quickly across even modest fleets. Waiting only increases avoidable losses. - Better Control = Immediate Impact
Implementing smarter controls and reporting today means improved oversight and savings start right away. - Driver Behavior Won’t Fix Itself
Without clear policies and accountability tools, misuse continues, and compliance suffers. - Delays Cost More Than You Think
Every month without a reliable fuel solution means lost rebates, missed savings, and growing operational friction. - Your Competitors Aren’t Waiting
Efficient fleets win more contracts, move faster, and operate leaner. Falling behind now can hurt long-term growth.